Terms of Service
The legal framework that ensures your comfort and security at Auroriel Hotel.
1. Agreement to Terms
Welcome to Auroriel Hotel. By accessing our website or booking a stay, you're agreeing to be bound by these terms. We've kept it as simple as possible. Why? Because we value transparency as much as we value your relaxation.
Are you ready to experience luxury without the legal headache? Our team at Auroriel Hotel has crafted these policies to protect both your 17-year legacy of trust and our commitment to excellence in New York.
Cancellation Policy
We understand that plans change. You'll need to cancel at least 48 hours before your check-in date to avoid a one-night room charge. For special events, this window expands to 14 days.
Check-in / Out
Check-in begins at 3:00 PM. We'll always try to get you in earlier if the room's ready. Check-out is by 11:00 AM so we can prepare for our next guests. Late departures? Just ask; we're flexible when possible.
Payment Security
Your peace of mind matters. We use industry-standard encryption for all transactions. A valid credit card is required at booking, but won't be charged until you arrive, unless you've chosen a pre-paid rate.
Detailed Provisions
All guests must be 21 or older to reserve a room. Under New York law, smoking is prohibited anywhere inside Auroriel Hotel. Don't do it. A penalty of $500 will be applied for cleaning services if guests violate this policy. We don't like charging it, and you certainly won't like paying it.
Have you reviewed our privacy policy yet? It's equally important. We handle your personal data with the same care we use to iron the linens in our penthouse suites. If you have questions, please reach out directly to us at [email protected].
Revised: January 2024. Auroriel Hotel reserves the right to update these terms at any time.